This Privacy Policy explains how Paws & Groom processes personal data through imnaunonk.courses in connection with inquiries, bookings, and website use. It follows the data lifecycle from collection through use, disclosure, retention, and deletion.
Depending on how you use the website, we may process your name, email address, phone number if you provide it, inquiry message, requested grooming service, and pet details submitted with an inquiry. We also process limited technical data such as server request metadata and browser or device information needed to deliver the site and maintain security.
We receive personal data when you submit a contact form, send an email, call us, or make an appointment-related inquiry. Technical data is generated automatically when you access the website, and cookie-related data is created through your browser settings and site preferences.
We use essential cookies for site operation and privacy preference cookies to remember your selected settings. We do not confirm the use of analytics or marketing cookies on this website.
You can manage cookies through your browser settings and, where available, adjust privacy preferences on the site. Essential cookies support basic operation and cannot be fully disabled without affecting functionality. Preference cookies are used to remember privacy choices.
We use personal data to answer contact requests, arrange and manage grooming appointments, assess the information needed for a suitable service scope, provide technical delivery of the website, maintain security, and keep records needed for administration and legal compliance. Where relevant, we may also use contact details to send appointment-related follow-up or optional reminders if you have asked for them.
We may share data with parties that help us operate the website, process communications, or provide technical support. These recipients are expected to use the data only for the assigned purpose and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data where required to comply with law, respond to lawful requests, protect rights, or support the security and integrity of the website and services. Any disclosure is limited to what is reasonably necessary for the relevant purpose.
Privacy rights lifecycle
You may have rights to be informed, access your data, correct inaccurate information, request deletion, limit certain processing, object in some cases, and receive a copy of data you provided where portability applies. We assess each request against the applicable legal requirements and the operational context in which the data is held.
To exercise a privacy right, submit a request through one of the contact channels listed in this policy and describe the data or processing activity concerned. We may ask for information needed to verify identity and to locate the relevant records before responding.
We retain personal data for as long as needed to respond to inquiries, manage appointments, maintain records, support security, and meet legal obligations. When the relevant purpose ends, data is deleted, anonymized, or otherwise removed from active use unless a longer retention period is required by law or is necessary to resolve a dispute or enforce a right.
When we update this policy, we will publish the revised version on the website and apply it from the stated effective date. If a change materially affects how we process personal data, we will use a reasonable method to draw attention to it.
For GDPR purposes, Paws & Groom acts as the controller for personal data processed through this website and related service inquiries. The legal basis depends on the context, including responding to requests, operating the website, meeting legal obligations, and where needed relying on legitimate interests or consent.
Where the GDPR applies, it governs our processing of personal data of individuals in the European Economic Area and, in relevant cases, related cross-border processing.
Where the GDPR applies, you may request access, rectification, erasure, restriction, portability, or objection, subject to legal limits and the nature of the processing. If consent is used for a specific processing activity, you may withdraw it for the future without affecting prior lawful processing.
Use the listed channels for questions about this policy or your data.
